Questions carriers ask before they hand over the book
Straight answers on fees, contracts, equipment, onboarding, and what happens when freight goes sideways.
Most carriers run on a percentage of load revenue. Some multi-truck fleets prefer a flat weekly fee per truck. Either way, the number is confirmed in writing before your first load — see the Pricing page for the draft structure and contact us for your exact rate.
We don’t charge you just to talk or to send a packet. Our model is tied to dispatched freight (or an agreed weekly flat). If that ever changes for a special package, it will be disclosed before you agree.
No. We earn the truck week to week. If rates, communication, or lane fit aren’t working, you’re free to stop — no multi-month lock-in.
Dry van, reefer, flatbed, box truck, hotshot, and power only — OTR and local. If your authority and insurance clear typical broker requirements, we can work the freight.
Most carriers are packet-ready in 1–2 business days once we have MC/DOT, COI, W-9, and equipment details. First load timing depends on truck location and available freight that day.
Active loads get after-hours coverage — breakdowns, late docks, and rate-con issues don’t wait for office hours. Daytime is for sourcing and negotiation; nights and weekends we’re reachable when your truck is working.
Yes. If you already factor, we work with your factor’s packet requirements. If you want faster cash than broker terms, we can introduce factoring options and help get documents aligned. We don’t force a factor — it’s your call.
It happens. We notify you immediately, push TONU when the rate con and timing support it, and start sourcing a replacement so you’re not sitting empty on hope. You’re never left guessing whether the pickup is still real.
Lower 48 OTR, regional, and local around your home base. We’ll respect no-go states and home-time preferences. Soft markets get called out before you burn empty miles into them — see About for coverage notes.
Yes. We negotiate and present. You confirm. We don’t book freight onto your authority without your say-so — unless you’ve explicitly given standing instructions for a specific lane/rate band.
MC/DOT numbers, Certificate of Insurance, W-9, and equipment specs (type, dims, specialty). We verify authority via SAFER / FMCSA and get your packet ready for brokers. Full detail is on the How It Works page.
You get a dedicated dispatcher who knows your preferences, not a rotating queue of agents. Rate transparency, no long-term contract, and follow-through on detention/TONU — not just “we booked something, good luck.”
Still have a question? Contact us — we’ll answer before you commit a truck.
Ready when you are
Send your MC/DOT and equipment. We’ll come back with fees and a first-week plan.